POLICY

Returns & Refunds

Our commitment to freshness, safety, and authentic culinary satisfaction.

Food Safety & Perishables

Because pickles, spices, and sundried food items are consumable food products, unopened packages in their original hermetic seal that arrive damaged or incorrect are eligible for immediate replacement or full refund.

Damaged or Incorrect Items

  • Notify our team within 48 hours of delivery via WhatsApp or email.
  • Share your order number, a brief description of the issue, and a photograph of the parcel.
  • We will promptly dispatch a replacement or issue a full refund to your original payment method.

Commercial & Export Orders

For container-load and wholesale export consignments, terms are governed by the sales contract, phytosanitary certifications, and bill of lading specifications agreed upon prior to dispatch.

Support Contact

Reach out anytime at rahainternational99@gmail.com or WhatsApp +91 93541 45093.